Frequently Asked Questions
Answer: Lab-grown diamonds are grown in a laboratory, but are chemically, optically, and physically identical to natural diamonds. The difference lies solely in their origin—not in their quality or beauty.
Answer: Yes, lab-grown diamonds are real diamonds. They are made of pure carbon, just like natural diamonds, and possess the same brilliance, hardness, and structure.
Answer: Our diamonds are characterized by very high clarity (usually from VS+), excellent cut, and above-average color grades – for maximum brilliance and value.
Answer: Yes, every diamond is certified by an independent institute such as IGI or GIA. This certificate will be included with your purchase.
Answer: Yes – with our ring configurator, you can customize your ring. Choose the stone shape, setting, alloy, and many other details to create a unique piece of jewelry.
Answer: The configurator guides you step by step through selecting your desired design. You can see in real time what your ring will look like – right up until you place your final order.
Answer : Our rings are ideal for engagement, wedding, as a promise ring or as a special gift for loved ones and meaningful moments.

Answer: Delivery time is typically 14–30 business days , depending on the ring selection and personalization. Custom orders may take slightly longer.
Answer: Yes - We currently deliver throughout Europe with insured shipping.
Answer: Choose your desired design, configure it to your liking, enter your details, and complete your order securely. We'll take care of the rest – from production to shipping.
Answer: Shipping is free within Germany. For other European countries, shipping costs will be calculated during checkout.
Answer: As long as your ring isn't in production yet, you can make changes. Please contact us as soon as possible via our contact form, email, or WhatsApp.
Answer: Once your ring has been shipped, you will receive an email with a tracking number to track your delivery.
Answer: Yes, unless it's a personalized custom-made ring. You have a 14-day right of return after receiving the ring.
Answer: Yes. We offer a two-year warranty against material and manufacturing defects. Damage caused by improper handling is excluded.

Answer: Please contact us immediately with photos of the damage. We will work with you to resolve the issue as quickly as possible—whether it's a replacement or repair.
Answer: Use our ring size chart or order a free ring measuring tape. Alternatively, we'd be happy to help you personally.
Answer: We offer a one-time size adjustment free of charge . Simply contact our customer service.
Answer: Yes, we offer free resizing within 30 days of receiving the ring – quick and easy.
Answer: The price depends on the diamond selection (size, clarity, color), setting, material, and the complexity of the production. Our goal is maximum quality at the best price.
Answer: We eliminate middlemen, operate no expensive stores, and work directly with certified partners. This way, you get luxury at no extra cost – transparently and fairly.
Answer: You can pay conveniently and securely with:
Credit card, direct debit, PayPal, PayPal installment payment, bank transfer or Klarna
